Frequently asked questions

Parking

Free parking is available at the Parc des Chutes. Limited space, arrive early!

croisiere tremblant parking

Ages

Welcome to all! Children 12 and under must be accompanied by an adult.

Language

French & English

Groups, events, charter

Book our boat. Group info

Handicap access

Our cruise ship is fully handicapped accessible.

Dinner

Come live a memorable experience aboard the Grand Manitou II with a meal and a cruise. Catering service for our dinner cruises or your private event. You need to book in advance.  Dinner-cruise info

Refreshment

A refreshment service is available aboard.  Alcohol license provided under Quebec law regulations.

Smoking

Our cruise ship is strictly non-smoking including our exterior docks.

Security

Passenger security is our number one priority at Les Croisieres Mont Tremblant.  We thrive on a high level of security.  The "Grand Manitou II" has high standards of security and responds to the Transport Canada rules and regulations. We have the necessary permits and licences to operate the vessel.

Dates & Hours

Open from mid-spring to mid-fall season. See departures hours for cruises and for dinners.

Boarding / Cruise time

Daily public cruise : lasts 1 hour (60 minutes) and boarding is required 30 minutes prior to departure.
Dinner cruise : lasts 2 hours - please arrive before departure time.

Dress code

Please dress according to weather. Note that there is a five (5) degree colder difference of temperature on the lake.

Ticket office

Daytime daily departures cruises: You can buy your ticket directly on the boat as you are boarding the cruise or at the Tremblant Activity Center in the Tremblant Pedestrian Village.  First come first serve.  Boarding is 30 minutes prior to cruise departure.

Dinner Cruise Reservation: 24 hours prior to the required cruise date.  Available three days a week only. A minimum of booking is required. For last minute reservations, please contact us to check availability and feasibility of your request. Contact info

Payment

On the boat you can pay with either cash or credit card. We offer the Square system for credit card payments.

Policies

In case of rain: The cruise will still operate in the case of rain. Please note that in the case of a storm or strong winds, there is a possibility that we will cancel or delay the departure.

Delay :  We function on a first come first aboard principal.Depending on occupancy, it is possible to delay your cruise to the next available departure.

Cancellation Dinner Cruise: Cancellation within 24 hours of boarding non refundable. Cancellation prior to 24 hours we offer the possibility of a departure date change or 50% of your deposit refund. Please contact us to check the cancellation option. Contact info

Group reservation cancellation policy: Group info